Privacy Policy

Care Health Experts respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and protect information shared through our website and service enquiries.

We may collect personal details that you voluntarily provide, including your name, phone number, email address, residential address and healthcare requirements.

Where necessary, we may also request relevant patient information with the patient's consent or appropriate authorisation.

We use the collected information to:

• Respond to service enquiries and requests.
• Understand individual healthcare and patient care requirements.
• Arrange suitable home healthcare services.
• Communicate regarding bookings, appointments and ongoing care.
• Improve our website and customer experience.

We share relevant information only with authorised staff and service providers involved in delivering or supporting our services, or where disclosure is required by law.

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure. Information is retained only for as long as necessary to fulfil service requirements and applicable legal obligations.

You may contact us to request access to, correction of or deletion of your personal information, or to withdraw your consent, subject to applicable legal requirements.

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